Privacy Policy

This Privacy Policy describes how Flour and Finance Inc. ("we," "us," or "our"), doing business as Flour and Finance, collects, uses and protects information submitted through this website. This is provisional working language. Final wording is subject to applicable legal review and any requirements of service providers activated after this date.

Information we collect

When you contact us through a website form, we collect ordinary contact and qualification information — including your name, email address, telephone number, business name, location, business type, service of interest, approximate revenue range, a brief description of your inquiry and your preferred contact method. We do not collect Social Security numbers, bank-account information, payment-card information or complete financial records through website forms. Sensitive financial records are handled through the secure Client Portal only after an engagement is established.

How we use submitted information

Information submitted through website forms may be used to respond to your inquiry, evaluate whether our services are a fit for your situation, schedule an introductory conversation and maintain internal business records. We do not sell your personal information to third parties.

Service providers

We may use third-party service providers — including HubSpot or similar CRM and communication platforms — to store and process contact information on our behalf. When activated, these providers will be identified here. [PLACEHOLDER — LIST ACTIVE SERVICE PROVIDERS BEFORE PUBLICATION.] Service providers are required to handle your information in a manner consistent with this policy.

Cookies and website analytics

This website may use cookies and similar technologies to support basic site functionality and to understand how visitors use the site. [PLACEHOLDER — CONFIRM WHICH ANALYTICS OR TRACKING TOOLS ARE ACTIVE AND DESCRIBE THEM HERE BEFORE PUBLICATION.] You can disable cookies in your browser settings. Disabling cookies may affect some site functionality.

Sensitive client records

Please do not submit tax returns, bank statements, payroll records, personal financial statements, credit reports or other sensitive financial documents through website forms or by email. If an engagement is established, secure Client Portal access will be provided for document exchange. Sensitive records submitted through the Client Portal are handled under separate engagement terms.

Security

We maintain reasonable administrative and technical safeguards to protect information submitted through this website. No method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

Your rights

Where applicable under law, you may request access to, correction of or deletion of personal information we hold about you. To make such a request, please contact us using the information below. We will respond within a reasonable time.

No advisory or brokerage relationship

Submitting a form or contacting us through this website does not create an advisory, brokerage or client relationship. An engagement begins only under an accepted written agreement.

Contact for privacy questions

To submit a privacy request or ask a question about this policy, contact us at [email protected]. Please include "Privacy" in the subject line.

Changes to this policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the date of the most recent revision. Continued use of this website after a revision constitutes acceptance of the updated policy.